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Each account includes three free property reports in total (not per month), without a credit card. Paid subscriptions do not include a 14-day free trial: payment is due at checkout. Subscriptions renew automatically on the selected monthly or annual schedule until canceled. Annual plans are billed upfront as one yearly payment, not monthly installments. Review the amount and renewal schedule before confirming.

Monthly subscription payments are not routinely refundable after payment, except where required by law. Canceling renewal stops future renewals and preserves access through the current paid period. You may request a full refund within 14 calendar days of your first annual subscription payment, including your first switch from monthly to annual, whether or not you used paid features. Later plan changes, renewals, or restarting an annual subscription do not restart this window. Support processes approved refunds manually and separately ends access under the refunded subscription and stops its renewal. After that window, and for annual renewals, no routine refund is offered except where required by law. Canceling annual renewal without a refund preserves access through the current paid period. Canceling renewal is not a refund request; manage cancellation through your account's billing portal. Contact support about duplicate or incorrect charges or service non-delivery. Reported billing errors and service non-delivery are reviewed, and confirmed errors are corrected; routine no-refund terms do not override these cases or your statutory rights. Read the full Refund Policy before subscribing.

Permit Pathfinder is a research and permit-preparation service. Concierge filing is not included automatically in Discover or Investor. Filing is offered only for projects we explicitly accept after confirming the jurisdiction, project type, scope, separate service price, and estimated timing in writing with you. Government fees and required architectural, engineering, survey, or other professional services are separate.

First-Approval Assurance is not offered for new purchases. Passing automated checks, including zero blockers and zero warnings, means ready for further review, not assurance eligibility or guaranteed completeness, compliance, filing, or approval. Specific assurance commitments already made to earlier customers remain honored under their original terms.

Effective October 12, 2026 for new purchases made after this policy update is published. They do not retroactively reduce specific trial, refund, assurance, or service commitments made for earlier purchases, or limit rights under applicable law. Contact support about the terms or promises that applied when you purchased.

Permit Pathfinder™ is a research tool, not a permit approval, appraisal, or confirmation of development rights. Available records vary by property and governing jurisdiction; estimates and missing evidence require independent verification.